At RSBC we know that protecting the privacy of your personal information
is important to you. When you become a member, a customer, or a supporter
of RSBC you trust us with personal information. We will do whatever
we can to protect your information and maintain your trust.
To maintain your trust we will be guided by the following principles.
1. Accountability
RSBC is accountable and responsible for protecting your personal information
and for responding to any of your concerns. To assure our accountability
RSBC has designated responsibility for compliance with these principles
to a Privacy Officer.
2. Purpose for collecting your
personal information
When RSBC collects personal information from you we will tell you why
we need this information.
The reasons that we collect your personal information are:
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To provide and administer services or products
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To provide you with information
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To understand your needs and interest in RSBC
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To maintain our relationship with you
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To help raise funds for RSBC
3. Consent for collecting,
using and disclosing your personal information
RSBC will obtain your consent to collect, use, and disclose your personal
information excluding exceptional circumstances (such as compliance
with a police investigation).
Consent may be implied or express. For example, if you provide us with
personal information to obtain a service we will assume you have given
us consent to collect and use your information as required to administer
and provide the service. And if you provide us with personal information
with a donation we will assume that you have granted consent to administer
the donation and send you further information about RSBC. Other times,
however, such as applying for membership we will ask for your express
consent by way of ticking a box on the membership application.
You may withdraw your consent at any time with reasonable notice and with
the knowledge that withdrawal may prevent us from providing further
products, services or information.
4. Limits on collecting your
personal information
RSBC will only collect personal information that is reasonable to collect
for the purposes above.
5. Limits on the use,
disclosure and keeping of your personal information
RSBC will only use and keep your information for the purpose that it was
collected.
RSBC will not disclose your personal information without your consent.
RSBC may use your personal information to periodically to gather information
from you or request your support.
RSBC will retain your personal information only as long as necessary to
fulfill our business purposes.
6. Accuracy
RSBC will make reasonable efforts to ensure that your personal information
is accurate, complete, and current.
If you demonstrate the inaccuracy of your personal information we will
amend it or if we cannot agree to change it (for example, records for
charitable purposes) we will make a note that a correction was requested
but not made.
7. Keeping personal
information private
RSBC will take all reasonable measures to protect your personal information.
Staff that handle your personal information will know this code and how
to keep your information secure. This includes precautions such as office
alarms, locking file cabinets, passwords to electronic files.
RSBC will also use appropriate measures when disposing of personal information.
8. Openness
RSBC will make every effort to be open about how we protect your personal
information. The RSBC Privacy Code and the name and contact information
of the Privacy Officer will be made available to all members, customers
and supporters on request. Information about it will be disseminated
through our newsletter and verbally.
9. Your access to your
personal information
Upon request, and with reasonable notice, RSBC will share with you all
or your personal information that we maintain. If you wish to see your
personal information write or call the Privacy Officer.
If the information is shown to be inaccurate we will correct the information.
10 Compliance
Enquiries and concerns regarding our Privacy Code or your personal information
should be directed to the Privacy Officer, RSBC address.
Rivershed
Society of BC
1603-1190 Pipeline Road, Coquitlam, B.C., Canada V3B 7T9
604-941-5937
fin@rivershed.com
www.rivershed.com
